How to make your UX case studies easy to scan and sell

Be Your Own Design Team #28

Quick note from me

What happened this week?

Today we’re talking about storytelling tips for your case studies, so they’re scannable and optimised for a quick portfolio review.

Story outline

  • Level 01: Project title = Focus on results

  • Level 02: Headings = Mini story beats

  • Level 03: Case structure = Outline first

  • Level 04: Content = Decisions over tasks

  • Portfolio inspiration I’m loving this week

Level 01: Project title = Focus on results

Your project title is one of the first things recruiters learn about your experience. Make it about the results, not the process steps.

Do this:

  • Start with an action verb (Redesigned, Improved, Built)

  • Add the user, feature, and outcome

  • Focus on clarity over cleverness

  • Avoid generic labels like “Mobile App”

  • Example: “Redesigned onboarding → 3x activation for first-time users”

Level 02: Headings = Mini story beats

Most recruiters only skim. Headings should guide them through your project story.

Do this:

  • Turn findings into headings (e.g. “Why users dropped off after step 2”)

  • Use “How we...” to explain actions

  • Highlight user insights or key turning points

  • Avoid dry labels like “Research” or “Wireframes”

  • Make it possible to grasp the case by reading just the headings

  • Structure your story using the 3-arc PCR method: Problem, Change, Retrospective

Level 03: Case structure = Outline first

Writing becomes easier when you build the skeleton first.

Do this:

  • Outline the story first in 5–7 short headings

  • Add bullet points under each

  • Include outcomes and your role

  • Make sure each section has a clear purpose

  • Only then start writing paragraphs

Level 04: Content = Decisions over tasks

Listing methods doesn’t sell anymore. It’s obvious. Everyone uses the same frameworks. Talk about what others don’t. That’s what makes you stand out.

Do this:

  • Explain why you chose this design over another

  • Share trade-offs you made

  • Mention failed ideas or what you learned

  • Highlight impact of decisions (quantitative or qualitative)

  • Use simple language

Portfolio inspiration I’m loving this week

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Keep designing ✨
Aneta